Dispatch and orders
Trip dispatch and delivery orders, single-drop and container alike, in one place.
Case study — Forward Insight
Dispatch, tracking, payroll, and books, all in one system.
Forward Insight runs a Thai fleet operator's operations end to end, down to managing trips from a LINE chat. Built by three engineers at PRODIGY9.
01 — How we built it
Three engineers built the whole platform.
Forward Insight runs a Thai fleet operator end to end: trip dispatch, live GPS with anomaly flags, driver payroll with Thai social security, OCR that reads container numbers from a photo, and a LINE gateway with an AI trip bot. Work this broad usually takes a solution architect, business analysts, a project manager, a product owner, and pairs of senior and junior developers — ten or more people, every layer paid for and coordinated. Three engineers built it and shipped what worked, with a minimal infrastructure bill and room to scale.
02 — What shipped
Live GPS tracking
Every vehicle on the map, with anomaly flags when something looks wrong.
Garage
Repairs, preventive maintenance, and tire tracking, kept on schedule.
Parts and stock
Barcoded inventory on FIFO, so counts stay honest.
Payroll, done right
Driver payroll with Thai social security handled.
Books that reconcile
Invoices, expenses, and withholding tax, with PDF and Excel reports.
Photos into data
OCR reads container numbers, seals, and odometers straight from a photo.
LINE, end to end
A LINE gateway and AI trip bot let drivers and staff create and manage trips from a chat they already have open.
03 — The outcome
Three years to enterprise breadth.
Forward Insight grew into a feature set that rivals SAP in capability while serving a real, paying customer base. The team stayed small; the product and its reach did not.