Case study — Forward Insight

Dispatch, tracking, payroll, and books, all in one system.

Forward Insight runs a Thai fleet operator's operations end to end, down to managing trips from a LINE chat. Built by a small senior team at PRODIGY9.

01 — How we built it

Enterprise scope, a small senior team.

You get software built by the people who understand it, and a bill that reflects that. Enterprise projects are typically staffed with a solution architect, business analysts, a project manager, a product owner, and pairs of senior and junior developers. Each layer adds coordination and cost. For Forward Insight, a small team of senior engineers listened to the operator, made the calls, and shipped the parts that worked. The architecture stayed minimal, and it runs the business's day, every day.

02 — What shipped

01

Dispatch and orders

Trip dispatch and delivery orders, single-drop and container alike, in one place.

02

Live GPS tracking

Every vehicle on the map, with anomaly flags when something looks wrong.

03

Garage

Repairs, preventive maintenance, and tire tracking, kept on schedule.

04

Parts and stock

Barcoded inventory on FIFO, so counts stay honest.

05

Payroll, done right

Driver payroll with Thai social security handled.

06

Books that reconcile

Invoices, expenses, and withholding tax, with PDF and Excel reports.

07

Photos into data

OCR reads container numbers, seals, and odometers straight from a photo.

08

LINE, end to end

A LINE gateway and AI trip bot let drivers and staff create and manage trips from a chat they already have open.

An operation this complex can run from one system too.